Custom Competitor Tracking
Control which competitors are scanned for each product. By default, every product is scanned against all your workspace competitors. With custom competitor tracking, you can narrow scans to only the retailers that matter for specific products.
On This Page
How It Works
Every workspace has a set of workspace competitors — the retailers and marketplaces you track across all your products. When a scan runs, each product is searched against these competitors to find matching listings and prices.
Competitor overrides let you change this behaviour on a per-product basis. Instead of scanning all workspace competitors, you can specify exactly which competitors to search for a particular product.
🌐 Workspace defaults (most products)
Product is scanned against all competitors in your workspace. This is the default behaviour and requires no configuration.
🎯 Custom selection (per-product override)
Product is scanned against only the competitors you choose. All other competitors are skipped for this product during scans.
Why Customize Competitors?
Customizing competitors on a per-product basis is useful in several common scenarios:
🏪 Niche products
Some products are only sold by a few specific retailers. Scanning irrelevant competitors wastes scan time and creates noise in your results. Limit the scan to retailers that actually stock the item.
⚡ Faster scans
Reducing the number of competitors per product means faster scan completion. If you have a large catalog, this can significantly speed up your scheduled scans.
🎯 Focused analysis
When you know exactly which retailers compete on a specific product, you can focus your price intelligence on the competitors that actually matter for pricing decisions.
💰 Cost efficiency
Each competitor scan uses API credits. By limiting scans to relevant competitors, you optimise credit usage and get more value from your subscription.
Setting Custom Competitors for a Product
To customise which competitors are scanned for a specific product:
Open the product edit drawer
Find the Competitor Tracking section
Switch to "Custom selection"
Select your competitors
Save your changes
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Bulk Editing Competitor Overrides
When you need to set the same competitor overrides for multiple products at once, use the bulk edit feature.
Select products
Open bulk edit
Choose Competitor Overrides action
Set custom competitors
Select Set, then check the competitors you want. All selected products will be updated to scan only the chosen competitors.
Clear overrides
Select Clear to remove any custom competitor settings. The selected products will return to using workspace defaults (all competitors).
Apply changes
Resetting to Workspace Defaults
To revert a product back to scanning all workspace competitors:
Single product
Open the product edit drawer, go to the Competitor Tracking section, and switch back to Use workspace defaults. Save the change.
Multiple products
Select products in bulk, open the bulk edit dialog, enable the Competitor Overrides action, choose Clear, and apply. All selected products will return to workspace defaults.
How Scans Use Competitor Overrides
When a scan runs (either scheduled or ad-hoc), the scanning engine resolves competitors for each product individually:
The engine picks up a product from the scan queue.
It checks whether the product has competitor overrides set.
If custom competitors are set: Only those competitors are searched. All others are skipped.
If no overrides: All workspace competitors are searched (the default behaviour).
Results are saved and visible in the product's price history and comparison views.