Nesika AI

Alerts & Notifications Guide

Set up custom alert rules to get notified about price changes, availability shifts, and competitor activity. Never miss an important market event again.

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Overview

The Alerts & Notifications system lets you define custom rules that are evaluated automatically after every scan. When a rule's condition is met, you receive an in-app notification and optionally an email alert so you can take action immediately.

This system works alongside Insight Cards, which provide AI-generated analysis. Alerts give you precise, user-defined triggers while Insights provide broader AI-powered analysis.

How It Works

Alert rules are evaluated after each scan completes. The system compares current scan results against your configured thresholds and previous scan data to detect changes. Matching conditions generate in-app notifications visible via the bell icon in your header, and email alerts based on your email notification preferences.

Creating Alert Rules

Alert rules are configured in Settings → Alerts.

1

Navigate to Settings → Alerts

Open the Settings page and click the "Alerts" tab in the sidebar. You'll see your existing rules or an empty state with a "Create Alert Rule" button.
2

Click "New Rule"

Click the "New Rule" button in the top-right corner to open the creation dialog.
3

Configure the Rule

Fill in the following fields:

Name

A descriptive name for your rule, e.g. "Low price alert for Widget" or "Competitor price drop on headphones".

Condition Type

Choose from 7 condition types (see below). This determines what triggers the notification.

Threshold (Price Conditions Only)

For "Price drops below" and "Price rises above" conditions, enter a price value. The alert fires when a competitor's price crosses this threshold.

Product & Competitor Name (Optional)

Optionally scope the rule to a specific product or competitor. Leave blank to match all.

Email Notifications

Optionally enable email delivery in addition to in-app notifications.

Condition Types

Choose from 7 condition types to match different market events:

💰 Price Drops Below

Triggers when any competitor's price falls below your specified threshold. Useful for monitoring when competitors undercut a key price point.

📈 Price Rises Above

Triggers when a competitor's price rises above your threshold. Useful for identifying opportunities to adjust your own pricing.

🔄 Availability Changes

Triggers when a product's availability status changes between scans (available ↔ unavailable).

✅ Product Becomes Available

Triggers when a previously unavailable product becomes available at a competitor.

❌ Product Becomes Unavailable

Triggers when a product goes out of stock at a competitor.

🔔 Any Price Change

Triggers when any price change is detected for matching products, regardless of direction.

🆕 New Competitor Found

Triggers when a new competitor is detected selling a matching product for the first time.

Viewing Notifications

When an alert rule fires, a notification appears in the bell icon in your dashboard header.

1

Check the Bell Icon

Look for the bell icon (🔔) in the top-right corner of the dashboard. A badge shows the count of unread notifications.
2

Open the Notifications Panel

Click the bell to open the notifications dropdown. Each notification shows:
  • A severity icon (🔴 critical, 🟠 high, 🟡 medium, 🔵 low, ⚪ info)
  • The notification title and description
  • When it was triggered
  • Actions to mark as read or dismiss

Auto-Refresh

The notification count refreshes automatically every 60 seconds. You don't need to reload the page to see new notifications.

Per-Workspace Notifications

Notifications are scoped to the workspace you are currently viewing. If you belong to multiple workspaces, you will only see notifications for the active workspace. Switch workspaces using the workspace switcher to view notifications from other workspaces.

Email Notifications

In addition to in-app notifications, Nesika can send you email alerts when your rules fire. Email delivery is controlled by your Email Notification Preferences in your profile settings.

Two-Layer System

Alert rules always create in-app notifications when conditions are met (visible in the bell icon). Email delivery is a separate layer — it depends on whether you have the relevant email preference enabled. Turning off an email preference stops the email but you'll still see the notification in-app.

📧 Configuring Email Preferences

Go to Settings → My Profile and scroll to Email Notification Preferences. Toggle individual categories on or off, or use the Subscribe to All / Unsubscribe from All buttons at the top for quick bulk changes.

🔗 Synced with Customer.io

Your email preferences sync bidirectionally with our email provider. If you click "Unsubscribe" from an email you received, Nesika will reflect that change automatically. Similarly, re-subscribing in Nesika will restore email delivery.

📋 Available Email Categories

  • Pricing & Scan Notifications: Scan completed, scan summary reports
  • Insights & Alerts: Pricing insights, alert rule triggers
  • Account & System: Product owner alerts, system announcements, invitations

Managing Rules

From the Alerts tab in Settings, you can manage your existing rules:

Enable / Disable

Use the toggle switch to temporarily disable a rule without deleting it. Disabled rules are not evaluated during scans.

Edit

Click the pencil icon to modify a rule's name, condition, threshold, or other settings.

Delete

Click the trash icon to permanently remove a rule. This cannot be undone.

Rule Limit

Each workspace can have up to 100 alert rules. If you need more, consider consolidating rules by removing product-specific filters to match more broadly.

Best Practices

Start Broad, Then Refine

Begin with a few broad rules (e.g., "Any price change") to understand the notification volume, then add product-specific or competitor-specific rules as needed.

Use Meaningful Names

Give each rule a clear, descriptive name so you can quickly understand what triggered a notification when reviewing your alerts.

Combine with Insight Cards

Use alerts for specific, known conditions you want to track. Use Insight Cards for AI-powered discovery of opportunities you might not have anticipated.

Review Regularly

Periodically review your alert rules to disable or delete ones that are no longer relevant. This keeps your notifications focused and actionable.

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