Question 1

What is Nesika AI?

Accepted Answer

Nesika AI is a real-time pricing intelligence platform for retailers and the autonomous agents buying from them. It monitors competitor prices, matches products at 99% accuracy using multi-modal AI, and exposes structured pricing data via API.

Question 2

Who is Nesika built for?

Accepted Answer

Nesika serves two audiences: retailers who need competitive pricing intelligence to protect margin, and developers building commerce applications, purchasing agents, or analytics platforms that consume structured pricing data.

Question 3

What makes Nesika different from other pricing tools?

Accepted Answer

Most pricing tools rely on barcodes or EANs for product matching. Nesika uses multi-modal AI — visual similarity, semantic embeddings, and attribute analysis — to match products at 99% accuracy even without universal identifiers. It also exposes structured API feeds for the agent economy.

Question 4

What is the pricing protocol?

Accepted Answer

The pricing protocol is Nesika's infrastructure layer that makes retail prices machine-readable, agent-accessible, and competitively positioned. It enables autonomous purchasing agents to discover and compare your prices in real-time.

Question 5

How long does implementation take?

Accepted Answer

Typical go-live is 24 hours from signed contract. The pilot requires no integration at all — we match your top 500 SKUs using just your product catalogue.

Question 6

How does product matching work without barcodes?

Accepted Answer

Nesika's multi-modal AI combines visual transformers (product image analysis), semantic embeddings (title and description understanding), and attribute analysis (specs, dimensions, packaging) to identify matching products across retailers — even when there are no shared identifiers.

Question 7

What does 99% match accuracy mean?

Accepted Answer

99% match accuracy means that out of every 100 product pairs our AI evaluates, 99 are correctly identified as matches or non-matches. This is verified through human-in-the-loop QA and continuous model improvement from corrections.

Question 8

How many countries does Nesika cover?

Accepted Answer

Nesika monitors pricing across 42 countries using geo-distributed crawl infrastructure with regional IP integrity, ensuring accurate localized pricing data.

Question 9

What is MAP monitoring?

Accepted Answer

MAP (Minimum Advertised Price) monitoring tracks whether retailers are advertising products below manufacturer-set price floors. Nesika detects MAP violations in real-time and alerts you automatically.

Question 10

Can Nesika integrate with my ERP or e-commerce platform?

Accepted Answer

Yes. Nesika is API-first with REST endpoints and webhook integrations. Pre-built connectors are available for major platforms including SAP, Microsoft Dynamics 365, Shopify Plus, Magento, and BigCommerce.

Question 11

How often is pricing data refreshed?

Accepted Answer

Pricing data is refreshed in real-time with event-driven updates. Unlike legacy tools that batch every 24-48 hours, Nesika detects price changes as they happen.

Question 12

How much does Nesika cost?

Accepted Answer

Nesika offers three tiers: Launch (for teams starting with competitive intelligence), Scale (for organizations with complex catalogues), and Enterprise (for multi-market operations with custom requirements). Contact us for specific pricing based on your catalogue size and requirements.

Question 13

Is there a free trial?

Accepted Answer

Yes. Sign up free and we'll match your top 500 SKUs against competitors within 24 hours. No integration required — just send us your product catalogue and we'll show you the results.

Question 14

What's included in the free pilot?

Accepted Answer

The pilot includes AI-powered matching of your top 500 SKUs, a competitive pricing report, accuracy metrics, and a walkthrough of how Nesika would work at full scale for your catalogue.

Question 15

What API formats does Nesika support?

Accepted Answer

Nesika provides a RESTful API with JSON responses, webhook subscriptions for real-time price-change events, and an OpenAPI specification for code generation. All endpoints require API key authentication.

Question 16

Is there a sandbox environment?

Accepted Answer

Yes. The API playground and sandbox environment let developers test endpoints, explore response schemas, and prototype integrations before going live.

Question 17

How do webhooks work?

Accepted Answer

Nesika sends real-time webhook notifications when competitor prices change, new matches are detected, or MAP violations occur. You configure the endpoint URL and event types you want to receive.

Question 18

What is the API rate limit?

Accepted Answer

Rate limits depend on your plan tier. Launch plans include standard rate limits suitable for most use cases. Scale and Enterprise plans offer higher limits and dedicated endpoints. See the API documentation for specific numbers.

Question 19

Is Nesika GDPR compliant?

Accepted Answer

Yes. Nesika is fully GDPR compliant. We process only publicly available pricing data and provide a Data Processing Agreement (DPA) for all customers. Our sub-processor list is publicly available.

Question 20

Is Nesika SOC 2 certified?

Accepted Answer

Yes. Nesika maintains SOC 2 Type II certification, demonstrating our commitment to security, availability, and confidentiality in how we handle customer data.

Question 21

Where is data stored?

Accepted Answer

All data is stored in Azure data centers with encryption at rest and in transit. Enterprise customers can specify preferred data residency regions.

Question 22

How is my product catalogue data protected?

Accepted Answer

Your catalogue data is encrypted at rest and in transit, stored in isolated tenant environments, and never shared with other customers. We follow the principle of least privilege for all data access.

Question 23

How do I get started with Nesika?

Accepted Answer

The fastest way is to sign up free. We'll match your top 500 SKUs within 24 hours with no integration required. For developers, start with the API documentation and sandbox environment.

Question 24

What data do I need to provide for the pilot?

Accepted Answer

Just your product catalogue — product names, descriptions, images (optional), and the competitors you want to monitor. We handle the matching and data collection.

Question 25

Can I try the API without a sales call?

Accepted Answer

Yes. The API playground lets you explore endpoints and test with sample data immediately. For a full sandbox environment with your own data, contact our developer relations team.

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